1. What neighborhoods are your properties located in?

Our properties are situated in some of Mexico City's most vibrant neighborhoods: Condesa, Coyoacán, and Narvarte.

2. How can I make a reservation?

You can book directly through our website by selecting your desired property and dates. For any assistance, feel free to contact us at hola@sendastays.mx.

3. What is your cancellation policy?

Our cancellation policy is detailed in our booking terms and conditions. Please review them carefully before making a reservation.

4. Are pets allowed in your properties?

Pet policies vary by property. Please check the specific property's details or contact us for more information.

5. What amenities are included in the rentals?

Each property offers unique amenities. Generally, our rentals include essentials such as Wi-Fi, fully equipped kitchens, and comfortable living spaces. For specific amenities, please refer to the property's listing.

6. Is parking available at the properties?

Parking availability varies by property. Please consult the individual property listings or contact us for details.

7. How do I check in and check out?

Check-in and check-out procedures will be communicated to you upon booking. Typically, check-in is after 3 PM, and check-out is by 11 AM.

9. How can I contact Senda Stays for further inquiries?

You can reach us via email at hola@sendastays.mx. We are here to assist you with any questions or concerns.

10. Are your properties family-friendly?

Many of our properties are suitable for families. Please check the individual property descriptions or contact us to ensure the property meets your family's needs.